Paypal For the small order we prefer to accept Paypal payment. Payment with confirmed mailing address and optional verified buyer status will help your order to process faster.
2. What information should I include with my payment?You must include your character's name and one of the delivery towns where we will meet for delivery. We will not be able to deliver anything without your character's name.
3. Why does the price of currency change all the time?Our price is set according to our stock level and remained competitive with other websites. Additionally, our prices rise and fall to match the supply and demand of every game and server.
Your paypal account MUST be verified and with confirmed shipping address. If your shipping address is not confirmed, you must do so by logging into your paypal account and following the required steps. If you can not get your address confirmed, you can contact us to discuss your situation but in most cases there is no exception. You will get refund if you do not meet the above requirements. You must provide your shipping address when making the payment. You must click on the "provide shipping address" option and select the address which has been (confirmed) written beside it. If this is not done, you will be refunded. All orders that do not meet delivery requirements will be placed on hold while we attempt to contact you via the e-mail address on your account. I would like to remind you that our strict payment policies are a result of multiple fraud cases we have encountered with paypal. This is strictly done to protect our customers as well as ourselves in a worry-free environment. We are by far the most secure gaming-goods company and we intend to stay that way for years to come.
The server name or character name is not correct. Please check your paypal email or contact email, we will send a letter to you for verification. Or you can come to our live chat, we will help you slove any problem.
After making an order and payment, your order will appear in our delivery queue. Our delivery team will log in the game and contact the character specified on the order form. If we can't make sure your information, we will send an email to confirm that.
Safety: 1. Is it safe for me to pay online?It's safe. There is a link leading you to paypal page when you pay. The information that you should provide is for paypal but NOT for <%=weburl%>. So AionGoldmy.com cannot get any information about your CBlueit card or your password.
2. Is your leveling account safe?The safety of your account is the chief concern for us. We will not use any cheat and exploit during the leveling. During the leveling, we will not let your account make following activities, such as Player-Kill, Steal, Verbal violence or any other unethical in-game activities.
3. ConfidentialityWe have very strict internal policy to ensure that all information concerning your account will be confidential. We will never ask any vital information such as password question or password hint that will threat your account safety. Furthermore, your personal and character's information will be absolutely confidential. During the power-level process, our players will not talk to anyone in the game without your request.
reward and discount: 1. When and what kind of promotion does <%=weburl%> offer?We usually launch the promotion and sales events on some of the special holidays. Please visit our website and check out the News regularly.
service flow chart: 1. Service Flow ChartGold Order
Normal situation:
Receive your order ===> Order process ===> Instant delivery
Need confirmation:
Receive your order ===> Information process ===> Email confirmation ===> Call(optional) ===> Successfully confirmed ===> Order process ===> Instant delivery
Power leveling
Normal situation:
Receive your order ===> Verify order information ===> Record necessary information ===> Start power leveling ===> Complete order ===> Verify accordingly ===> Inform you by email
Special situation:
You are unsatisfied ===> We checkout the problem ===> If it is our fault ===> Apologize/compensation ===> Record information ===> Power leveling ===> Complete order ===> Verify accordingly ===> Inform you by email
